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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / FieldOneSky Admin &quo...
Microsoft Dynamics CRM (Archived)

FieldOneSky Admin "Routing Engine Settings" Missing

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Posted on by CRM Konrad

Hi Everyone,

I have a 2016 Preview and 2015 SP1 Sandbox instance I’ve been working with Field One Sky on. The solution version installed is 5.1.5031.0

In the online tutorials/video “New Features Auto Routing” they show going to a “Routing Engine Settings” section in the FieldOneSky > Administration section. I don’t see this menu option. Instead I see “time groups” in its place.  (I think this might also explain why I'm struggling with the assisted scheduling too).

Anyone have any ideas? Thank-you!

FieldOneSky.jpg

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  • Verified answer
    DougVerona Profile Picture
    DougVerona 75 on at

    Hi Konrad,

    Thanks for posting your question.

    I can see where the confusion comes from. The LMS videos were based on a different solution that had the Routing Engine and its settings available.  As of right now, the Routing Engine is not available in the preview. We are looking forward to adding it into our upcoming solution.

    Now, you mention some troubles with the assisted scheduling. Please feel free to post your issues and we can help.

    Thanks,

    Doug

  • Community Member Profile Picture
    Community Member on at

    Hi Doug - Any update on when/whether or not the routing engine is going to reappear?

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