We did a check for $2300 that cleared our bank account. When the month end reconciliation was done, it DID NOT get marked as cleared. Then the check got voided in Dynamics. How do I fix this?
Thank you,
Adam
We did a check for $2300 that cleared our bank account. When the month end reconciliation was done, it DID NOT get marked as cleared. Then the check got voided in Dynamics. How do I fix this?
Thank you,
Adam
Thanks for the help.
There is an option under Financial, cards, checkbook, to use duplicate check numbers.
You can mark this option... Like what Adam said:, you can't unvoid the checks, but voiding it will free up the invoices it originally paid, which means, you will need to really recreate the check and 'pay' the same invoices.
When you use the same check number, GP will assign a different voucher number to the 2nd check so it will know which is which.
If you do reprint a check with the same number, and the orig check is not voided, GP will automatically void the first one so you don't over pay the invoices...
You can utilize the records notes on that new check to document this for your auditors if needed.
Hope that helps.
Edit:
you can reprint the check on paper only, and put it in record....
on the bank rec side, you can just make adjustmnets as needed.
There is no option to un-void the Check, If the Check was Voided in GP then I assume the Invoices are now showing as unpaid. It may be necesary to enter new Check, then that new Check should show up in Bank Rec.
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