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How can I enter a cash receipt against an open invoice but not have it hit the bank rec? The payment was received in a different company than the one with the open invoice. What would be the proper way to close the invoice but not change the cash account?
In the past I changed the distributions on the cash receipt to be I/C and AR but this still hit the bank rec. Any suggestions?
TWO options for you below.
--- You can key a 'credit memo' instead of a cash receipt. This will hit GL and not update Bank Rec.
---If you do key a cash receipt, it will update GL only. If you do NOT have the feature turned on to automatically post receipts, the receipt will not be deposited in bank rec, so you can just go to the Bank Deposit Entry window, select 'clear unused receipts' and mark this receipt and post, and it will just drop off the window. This option is to clear receipts off the window you don't want to do anything with. It does not affect GL or the check book balance. It doesn't do anything else other than clear the receipt off the bank deposit entry window.
Hope that helps.
Thanks,
Cheryl W
Microsoft Support
Thank you for the quick response!
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