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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Survey Reminder Functi...

Customer experience | Sales, Customer Insights,...

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Survey Reminder Functionality has a Bug

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Posted on by graemeg

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I have a consistently repeatable error in Customer Voice reminders and have also tested with most browsers and Windows10 and iOS. When sending a reminder, the email that goes with the reminder crashes the application whenever the subject line is clicked on. I have been using the survey reminder without this issues for approximately two months without issue. I can't recall the exact day this issues started, I estimate it to be around 20th May.

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Rik Roy Microsoft Employee on at

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Hi Graeme,

Can you please drop an email to CustomerVoice@microsoft.com with the issue details; your survey URL and the Tenant ID? We will look into the same.

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