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Finance | Project Operations, Human Resources, ...
Answered

How can I unapply a payables document that was appled to a credit memo?

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Posted on by 823

We entered a credit memo from a vendor in payables. Several charges were appled to it. The last one that was applied should not have been applied and should have been recorded as an ACH payment instead.

How do we get this invoice open again so we can apply the actual ACH to it instead of the credit memo?

I'm thinking the only thing I can do is create another credit memo and an offsetting invoice, then apply the ACH payment to the invoice and have two credit memos that total what the original credit memo should have.

Is there a better way?

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  • Verified answer
    Joseph Markovich Profile Picture
    3,976 on at

    Hi Bob-

    Another possibility is voiding the credit memo. This will put every invoice that the credit memo was applied to back as open and unpaid. Then reenter the credit memo and reapply it to the appropriate invoices.

    You won't be able to use the same document number on the credit memo as before -- add a -1 or something to it.

    Hope this helps.

    Joe

  • Bob Harrison Profile Picture
    823 on at

    Thanks,

    Both methods have their pros and cons. Your way might be cleaner. Thanks

  • Suggested answer
    Margi Jandro Profile Picture
    on at

    Hi Bob,

    The link below will give you the instructions on how to correct this transaction in Payables.

    How to void transactions in Payables Management in Microsoft Dynamics GP

    community.dynamics.com/.../how-can-i-unapply-a-payables-document-that-was-appled-to-a-credit-memo

    I hope this helps!

    Margi Jandro

    Microsoft Support

  • Bob Harrison Profile Picture
    823 on at

    Unless I’m mistaken your link links to this page. :-)

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