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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Commerce Runtime - Usi...
Microsoft Dynamics AX (Archived)

Commerce Runtime - Using payment as Cash or Cheque

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Posted on by feelyd 260

HI ,

Has anyone any examples of using the Commerce Runtime using cash or cheques.

I would like to create a sales order from a shopping cart, but it fails saying "Unable to retrieve tender service for operation: 0."

It looks like it is trying to process a payment. IS it possible to just create an order. I would like to charge the customer on account.

Declan

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  • Jayaprakash Reddy Profile Picture
    Jayaprakash Reddy 270 on at
    RE: Commerce Runtime - Using payment as Cash or Cheque

    Hi Feely, 

    I am facing similar issue? and get the same error retail server event logs. did you find solution? is there any way we can skip this payment connector option while creating order using commerce runtime?

    It would be really great full if you share your experience on the same. 

    Thanks/Jayaprakash 

  • Suggested answer
    feelyd Profile Picture
    feelyd 260 on at
    RE: Commerce Runtime - Using payment as Cash or Cheque

    Hi Jaya,

    Yes I was able to get past the issue. In the Retail Module you need to create a number of different payment methods.

    If you navigate to Retail > Setup > Payment methods > Payment methods.

    You have an option of added a number of different types, if you add cash or cheque it will bypass a processing connector.

    Choose from the options below

    In the Default function field, select a function. The payment methods that are described for the following functions are examples of typical retail payment methods:

    Normal – Use this function for currency.

    Card – Use this function for debit cards, credit cards, corporate cards, and other forms of card payment.

    Check – Use this function for personal checks and other negotiable documents.

    Customer – Use this function if you extend credit to customers and then collect payment later.

    Tender remove/float – Use this function if you add cash to, or remove cash from, the point of sale (POS) register drawer.

    Declan

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