web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

When trying to download template for data import

(0) ShareShare
ReportReport
Posted on by 96
A duplicate column heading exists

A duplicate column heading exists.

  • Timestamp: 10/12/2020 7:22:46 AM UTC
  • Service Request Id: d6c021c8-bde1-41aa-b0de-460d3fff0ba4
Hide Technical Details
  • Tenant Id: 69f487f6-e501-436c-9f4d-307f5c430375
  • Url: https:/*******.crm11.dynamics.com
  • Organization Id: c515cc43-7c18-41b3-b0cb-0bc808d7c9e2
  • Type: Customer
  • Unique name: *******
  • Created on: 5/20/2018 5:02:33 PM
  • State: Enabled
  • Security Group: 00000000-0000-0000-0000-000000000000

When trying to download the template for import I get the above error message.

I have the same question (0)
  • Verified answer
    Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    If you have used same display name for one or more field you will get this error when you will try to download import template for entity.

    > Navigate to  your solution if you have any custom solution otherwise open default solution (Settings->Customizations->Customize entity)

    > Expend your entity and navigate to Fields

    > Check display name for all the field (sort them based on the display name)

    > If there is any duplicate display name change them

    Save and publish your changes.

  • Verified answer
    LuHao Profile Picture
    40,892 on at

    Hi Marcus,

    As stated in the message, there is a duplicate column heading in Excel.

    Since column heading is the display name of the field, we will look for fields with duplicate display names.

    I will introduce a quick way.

    Go to https://make.powerapps.com/, select the D365 environment.

    Click Entities > the entity of the template, then click Edit data in ExcelAs a demonstration, I created two fields with the same display name.

    8321.pastedimage1602488685418v1.png

    Open the download excel, find "2", then look for column heading that end with 2 and have no space before 2, this is the duplicate column heading.

    6837.pastedimage1602488991141v3.png

    Finally change this field's display name.

  • Suggested answer
    MarcusCrooke Profile Picture
    96 on at

    Thanks Mahen.

  • LuHao Profile Picture
    40,892 on at

    Hi Marcus,

    If the problem has been resolved, please click Yes under "Did this answer your question?" of the verified answers to close this thread.

  • MarcusCrooke Profile Picture
    96 on at

    Hi Hao,

    Thanks for this suggestions.

    After clicking through EDIT DATA IN EXCEL I come up against the below error when trying to download the data through DATA CONNECTOR.

    Entity field(s) cannot be found

    Details:

    In source lead the following bound fields cannot be found or may be private: _relatedobjectid_display

    Any ideas of how to fix this?

    Thanks,

  • Verified answer
    LuHao Profile Picture
    40,892 on at

    Hi Marcus,

    Do not use DATA CONNECTOR, we are just looking for duplicate columns, which have nothing to do with data.

    Please close the Data Connector sidebar and find the duplicate column in the way as in my last reply.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans