Why users Can not able to Visible reactive case button in case entity form. How should it make to visible to Users
Why users Can not able to Visible reactive case button in case entity form. How should it make to visible to Users
Hi,
Reactivate case button will be visible on Closed cases only.
If button is not visible on Closed cases then please add RibbonDebug=true in your query to debug your button
You will see the Rule which is not satisfied and due to which button is not visible.
User should have write and append to permission on case entity to reactivate case
Create and append permission on activity pointer entity
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