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Unable to reconcile the bank statement

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Posted on by SS-05051146-0

Hi All,

i am not able to reconcile my bank statement using automatic bank reconciliation method or by doing so manually i am getting only one error whenever i click on mark as reconcile below is the snapshot for the same

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Dynamics 365 Finance

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Alireza Eshaghzadeh 14,726 Super User 2025 Season 2 on at

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Hi,
Can you provide information over product version?
Have you activated any feature for Advanced bank reconciliation or Modern bank reconciliation? If yes, ensure that feature "Use bank statements as confirmation of electronic payments" is enabled.

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André Arnaud de Cal... 301,386 Super User 2025 Season 2 on at

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Hi,

Do you get this error on all bank statements? Have you checked the status of the document? The error mentions that the status can't be modified.

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SS-05051146-0 14 on at

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@André Arnaud de Calavon i am getting this error on all kind of documents but importantly i am using BAI files.

@Alireza Eshaghzadeh we are using 10.0.45 version of D365 F&O

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Alireza Eshaghzadeh 14,726 Super User 2025 Season 2 on at

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@SS-05051146-0 Have you tried to activate the mentioned feature?

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Syed Haris Shah 782 on at

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Hi @SS-05051146-0,

Could you please check whether the option “Use bank statements as confirmation of electronic payments” is enabled in the Bank account master?

If it is enabled, please disable it, then rerun the bank reconciliation matching and complete the reconciliation.

If you find this answer helpful, please consider Verifying the answer. 👍

Regards,

Syed Haris Sah

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SS-05051146-0 14 on at

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@Alireza Eshaghzadeh Yes, the option is enabled but yet unable to reconcile the statement even after that

@Syed Haris Shah Hi tried it after deactivating the feature also but again getting the same issue.

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Syed Haris Shah 782 on at

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Hi @SS-05051146-0,

After disabling this option Use bank statements as confirmation of electronic payments, did you use the same matched bank reconciliation, or did you create a new one from scratch?

As mentioned earlier, could you please try creating a new bank statement from scratch and then check the result?

If you find this answer helpful, please consider Verifying the answer. 👍

Regards,

Syed Haris Sah

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