Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Answered

Switched AOS made Report Service not available

(0) ShareShare
ReportReport
Posted on by 5

AX production server (AOS) has crushed. It's restoring right now but it seems it takes more time to be completed, so I have been trying UAT server can use Production Database but 95% done. I would like to ask your help to fix this issue.

AX production AOS    IP: 10.98.130.21    hostname: ProdSvr1
AX production database    IP: 10.98.130.22    hostname: ProdSvr2
AX UAT server      IP: 10.98.130.23    hostname: DevSvr1

What I have done so far is to switch AOS at 10.98.130.23.
I have changed AX server configuration to lookup 10.98.130.22 on DevSvr1 and restarted AOS service.  Then I considered I have switched AOS.
I have changed Report Server setting on DevSvr1 AOS console.

Now AX console starts using AX production database but try generating reports, such as Sales Order, Invoice Preview, Monthly Sales Report, and so on, then I got the following error.

Error message: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.98.130.21:8201"

It's obviously the reporting service try connecting ProdSvr1 (10.98.130.21) but the server is not available, then it's timed out.
I want to fix this issue and change the reporting service connect to 10.98.130.23 instead. But I couldn't find out where I should go.

  • hca95131 Profile Picture
    hca95131 5 on at
    RE: Switched AOS made Report Service not available

    Thank you for your reply.  This works for my case.

  • Verified answer
    zhifeng Profile Picture
    zhifeng on at
    RE: Switched AOS made Report Service not available

    Can you please refer below thread make sure SSRS AX configuration file been changed also inside Dynamics AX, SSRS connect to the right AOS server. 

    https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/155228/changing-ssrs-and-ssas-to-point-to-new-aos-server?pifragment-96834=1#responses

    https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/connect-microsoft-dynamics-ax-to-the-new-reporting-services-instance

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans