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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sign-in prompts after ...
Customer experience | Sales, Customer Insights,...
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Sign-in prompts after update to 2022 Release Wave 2

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Posted on by Harjit Samra 35

Our Prod environment was updated over the weekend, and all users now get sign-in prompts when loading or refreshing certain forms.

Image

Clicking sign-in shows a dialog for a split-second and then the users can continue.

This is the same on our Dev and UAT environments also.

Anyone else seeing this?

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at

    Hey Harjit.

    In this scenario, you should open a support request to Microsoft, in order to understand the reason behind it (session expiration, wave2 configuration, etc) and get an appropriate solution.

    Regards,

  • MichaelFo96 Profile Picture
    MichaelFo96 120 on at

    Hello,

    we have the same problem with some users. Only on the Edge Browser.

    Can you please tell me what Microsoft said?

    BR

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at

    Hi MichaelFo96 & Harjit Samra

    User need to Update information for the profile by using View account settings

    pastedimage1666359867214v2.png

    pastedimage1666359808397v1.png

    If the error still exists then clear the browser cache.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Harjit Samra Profile Picture
    Harjit Samra 35 on at

    For future reference, we raised a case with Microsoft who then said the Product Team changed some settings from their end  - which resolved the issue for us.

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