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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / AGL (avaliability grou...
Customer experience | Sales, Customer Insights,...
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AGL (avaliability group listener) and CRM - db server change

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Posted on by mchgn.nstars 2

Hello,

database admins established AGL (avaliability group listener ) for CRM, so I've to replace existing CRM db server name with AGL name.

What is supported way to do that? I don't want to update database MSCRM_CONFIG using SQL. It is probably not supported.

Is it enough to:

  • change db server name in registry,
  • reimporting organization using sql connection to AGL

I don't want to re-install/modify crm because of change like this.

Do you have any experiences with that?

Thank you in advance!

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  • Suggested answer
    Pedro Cadavez de Freitas Profile Picture
    Pedro Cadavez de Fr... Microsoft Employee on at

    Hello mchgn.nstars,

    Hope you are well.

    Yes, you are right. Any SQL direct modifications are unsupported.

    And your idea is correct.

    First you need to change the registry setting on CRM servers, that is responsible for identifying where MSCRM_config is located. And now point it to the AG listener.

    Once you open then the deployment manager with the new connection string, you need to reimport the organization pointing to the AG listener again, so the value is updated in a supported manner on the DB.

    Anything else, let us know.

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