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Small and medium business | Business Central, N...
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Microsoft investing heavily in Business Central?

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Posted on by 5

We're a mid-size company on Sage 500 contemplating migration to either Oracle NetSuite or Microsoft Dynamics 365 Business Central.  Given we're a Microsoft shop otherwise, the latter is the natural choice given the integration.  However, to bolster/affirm the decision, is there anything that shows the full weight of Microsoft behind it as far as looking into the future goes?

If not for the integration, one could argue NetSuite is slightly better, has more market share, etc.  But, is there anything that demonstrates that Microsoft is coming on fully?

Thank you.

  • MahGah Profile Picture
    15,437 on at
    RE: Microsoft investing heavily in Business Central?

    Are you on Cloud or On-prem? For cloud company that collect the monthly payment is your partner. For on-prem company that collect yearly enhancement (not sure of the name) is your partner.

    But I am sure someone in forum can answer your question regarding API

  • dboyceman Profile Picture
    20 on at
    RE: Microsoft investing heavily in Business Central?

    Thanks

    We don't have a partner anymore that I'm aware of - just had one for setup.  Will need to look back into getting a connection w/ a partner.

  • MahGah Profile Picture
    15,437 on at
    RE: Microsoft investing heavily in Business Central?

    Hi Dave Dave Boyce  in order to open ticket with Microsoft you need to ask your partner for help. Your partner is responsible to open ticket wit Microsoft.  The only ticket that you can open direct with Microsoft is if your environment does not work.

    That being said it is super important to select a supportive partner.

  • dboyceman Profile Picture
    20 on at
    RE: Microsoft investing heavily in Business Central?

    We just moved to Microsoft Dynamics 365 Business Central this year and are quite happy w/ the functionality.  There are several companies that we use who are just now releasing direct support for Dynamics which was the reason we choose Dynamics over NETSuite or other solutions.  

    Data warehouse we use Solver: https://www.solverglobal.com/

    Keybank for payments

    Doclink for all Vendor invoice processing and OCR invoices - www.altec-inc.com/.../

    All 3 of these companies just this year added Dynamics support.

    We are also using the REST APIs pretty heavily with good success once we switched to batch processing to send/receive changes in bulk.

    docs.microsoft.com/.../

    I am running up against an issue right now that I've asked the community but would also like to be able to submit a ticket like you can with Salesforce or NETSuite who provide you with a channel for creating support tickets.  Could be we just don't have that level of support or I haven't found where to submit tickets yet.  One thing to keep in mind though is the level of support during your implementation.

    Dave

  • Suggested answer
    MahGah Profile Picture
    15,437 on at
    RE: Microsoft investing heavily in Business Central?

    Hi

    I have worked with both NetSuite and BC. In addition, I have worked with Oracle Cloud (which is not Oracle Suite). In realty both Oracle and Microsoft are heavily invested in these products. Search for "Gartner magic quadrant ERP" and see how Microsoft position is changing in this quadrant since 2019. It shows Microsoft investment here.

    The only difference between NetSuite and Microsoft (from development standpoint) is the package. Since MS has Azure, Power BI, Office , Power Automation, etc it works toward making BC works seamlessly with all these products. Instead Oracle does not have such a broad range of products.

    On the other hand since BC is "brand new" to cloud someone may find NetSuite with more options and user friendly. This is because NetSuite has been cloud software for longer period of time.

    Hence, you could not go wrong with either of them. But if you are heavily invested in Microsoft products you get a better use from BC than NetSuite. In addition, user adoption for BC is faster than NetSuite for Microsoft users.

    My suggestion is to deeply valuate both products and see which one is closer to your company need and has higher acceptant rate between your users.  

    A few personal notes: 1) I know BC licenses are less costly than NetSuite 2) I know BC developments cost are less than NetSuite 3) I know some cool functions of NetSuite (such as global search) is missing in BC. 4) sometimes I have a personal favor toward NetSuite and sometimes BC makes more sense. 5) to me looks like NetSuite is more stable but BC is looks like more evolving product.

  • Suggested answer
    Brad_P Profile Picture
    1,549 on at
    RE: Microsoft investing heavily in Business Central?

    If you take a look at the history of what MS has been doing to improve an already feature rich application (as well as the whole Azure Stack) you may get the argument that you need.

    Example:

    They list major features for each of the waves:

    docs.microsoft.com/.../planned-features

    docs.microsoft.com/.../planned-features

    docs.microsoft.com/.../planned-features

    https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/smb/dynamics365-business-central/planned-features

    They list the updates by version each month, which include both new features as well as "fixes":

    docs.microsoft.com/.../update-versions-20

    docs.microsoft.com/.../update-versions-19

    docs.microsoft.com/.../update-versions-18

    docs.microsoft.com/.../update-versions-17

    docs.microsoft.com/.../update-versions-16

    docs.microsoft.com/.../update-versions-15

    docs.microsoft.com/.../update-versions-14

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