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Show sent emails from other accounts

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Posted on by Joel95

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Hi,

We send our sales invoices via Business Central. The person who sent the emails can go to the 'sent emails' overview in Business Central to see which invoices were sent. Is it possible for an administrator or an account with higher permissions to view which emails were sent by other accounts?

Currently, we have the issue that person 1 sent invoices 1 and 2. When person 1 is unavailable, no one else can check if the sales invoices were sent via email or when.

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Dynamics 365 Business Central

Dynamics 365 Business Central

Dynamics 365 Business Central

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YUN ZHU 76,095 Super User 2024 Season 2 on at

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Show sent emails from other accounts

Just add some info:

Business Central 2022 wave 1 (BC20) new features: User email policies (Who can read email sent from Business Central)

https://yzhums.com/24750/

Thanks.

ZHU
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Valentin Castravet 25,362 Super User 2024 Season 2 on at

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Show sent emails from other accounts

You have to go to the User View Email View Policies, create a row for the user you would like to see all emails, and change the Email View Policy field to View all emails:

Valentin Castravet

Zander ERP Services

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