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Show sent emails from other accounts

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We send our sales invoices via Business Central. The person who sent the emails can go to the 'sent emails' overview in Business Central to see which invoices were sent. Is it possible for an administrator or an account with higher permissions to view which emails were sent by other accounts?

Currently, we have the issue that person 1 sent invoices 1 and 2. When person 1 is unavailable, no one else can check if the sales invoices were sent via email or when.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 60,139 Super User on at
    Show sent emails from other accounts
    Just add some info:
    Business Central 2022 wave 1 (BC20) new features: User email policies (Who can read email sent from Business Central)
  • Verified answer
    Valentin Castravet Profile Picture
    Valentin Castravet 4,167 Super User on at
    Show sent emails from other accounts
    You have to go to the User View Email View Policies, create a row for the user you would like to see all emails, and change the Email View Policy field to View all emails:
    Valentin Castravet
    Zander ERP Services

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