Error when enforced installing an extension

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Posted on by Marcel Jampen

Hi everyone,

We are getting this error while installing an extenions manually in a Business Central Sandbox. Can anyone help? Thank you

Operation Type: App installMicrosoft Entra tenant ID: 17c7119a-9d2b-4b1f-af75-35ccb08bd087Created by:Operation ID: 8e99e0c1-3638-42de-91bc-465eb9ae8726

Operation Details:Status: FailedError: A request to the Data Plane Admin Service failed. Http status code: BadRequest Error: { /code/: /ExtensionChangeFailed/, /message/: /Upgrade der NAV-Erweiterung 'ENERTRAG Base by Cosmo Consult 22.0.46.0' aufgrund des folgenden Fehlers fehlgeschlagen: 'Ein unerwarteter Fehler ist aufgetreten, nachdem ein Datenbankbefehl abgebrochen wurde.'./, /innerError/: { /code/: /TenantSyncFailure/ } }

Application ID: 7e2db50c-2fde-4569-bcae-6f305141ed12Target App Version: 22.0.46.0Country: DEAllow Preview Version: trueIgnore update window: trueAccept ISV EULA: undefinedAllow Dependency Update: trueLanguage ID: de-DE

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Dynamics 365 Business Central

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IB-29041624-0 1,191 Moderator on at

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My best advice here would be that you contact the ISV that have made this extention and that seems in this case to be Cosmo Consult.

They should be able to assist you with this issue.

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Judy Microsoft Employee on at

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Hi Mjampen,

For the error messages, the issue is due to the third-party extension, please turn to the third-party for any suggestion.

Hope you have a nice day head.

Best Regards

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