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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Unable to send the dat...
Service | Customer Service, Contact Center, Fie...
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Unable to send the data entered in powerapps portal to Omnichannel chat

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Posted on by Test99 5

Hi Experts,

We have a requirement where the data entered on a webpage (Entity form) in powerapps portals to Omnichannel chat using context variables. I have searched on Google but there is no information as how we could pass the values entered on powerapps portal to Omnichannel chat. There are some blogs where the data is hardcoded and sent as context variables to Omnichannel chat using the below code. Please help if anyone have already implemented something like above.


Microsoft.Omnichannel.LiveChatWidget.SDK.setContextProvider(contextProvider);

Thanks,

JCP

  • Community Member Profile Picture
    Community Member on at

    Hi patner,

    You can refer following link:

    Embed chat widget in your website or portal | Microsoft Docs

    Regards,

    Leah Ju

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