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Finance | Project Operations, Human Resources, ...
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microsoft business solutions-great plains is not running

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Posted on by 10

hi,, i have a microsoft dynamic gp 9 , i known it's an old product  but we still used ... i have a problem with integration manager when i tried  to run it always have an error "microsoft business solutions-great plains is not running"

according this link https://support.microsoft.com/es-cr/help/968086/you-receive-an-error-message-when-you-try-to-run-an-integration-in-int -> error because i run dynamic application on citrix environment but doesn't use an citrix environment  at all 

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  • Richard Wheeler Profile Picture
    Richard Wheeler 75,788 Moderator on at
    RE: microsoft business solutions-great plains is not running

    Did you fire up GP first and them IM?

    Any hope of getting you off GP 9?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,788 Moderator on at
    RE: microsoft business solutions-great plains is not running

    Derek is always right.  Launching GP first and then IM and both as admin is a sure fire solution. Gives you a hint that security comes into play.

  • RupanHeisei Profile Picture
    RupanHeisei 10 on at
    RE: microsoft business solutions-great plains is not running

    wow Thank you so much , i combine your solution with solution from derek albaugh and it's work

  • Verified answer
    RE: microsoft business solutions-great plains is not running

    Also, to add, we recommend to use 'Run As Administrator' to launch both Dynamics GP and Integration Manager, even if you're logged onto the machine as an administrator account, as this tends to work better as well.

    If you still have issues, my question would be if you see the same issues without going through a Citrix session to access the server?

    Thanks

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,788 Moderator on at
    RE: microsoft business solutions-great plains is not running

    You need to launch GP first and then launch Integration Manager. This combination will work in a Citrix environment. Make sure you only have one instance of GP running.

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