Parent and Child cases relationships

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Posted on by D365Admin

Hi,

I have a question on relationships of Parent-Child cases.

Is it possible to see sibling cases on the case relationship section of the child case in the way that we can see them on the parent case?

For example:

I have a parent case with child 1 and child 2.

From Parent case, I can see two child cases 1 & 2 where I would like to see child case 2 from child case 1 and vice versa. Is it possible? Please suggest. Thanks

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D365Admin 77 on at

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RE: Parent and Child cases relationships

Hi Steve,

I did managed to create HTML web resource and using Web API I am retrieving all the cases which got same parent case Id but not sure how we can then remove the current case from the retrieved cases. Could you please shed some light on how to implement this. Thanks
D365Admin 77 on at

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RE: Parent and Child cases relationships

Thank you for providing the response to my query
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Community Member on at

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RE: Parent and Child cases relationships

Hi D365Admin,

There is no OOTB way to do this. As a workaround, you could create a html type web resource and using Web API to get all cases whose parent case GUID is the same as current case's. Then remove the current case add add these result to your web resource. Finally, insert this web resource into your case relationship tab of form.