After 1 hour of research I'm going crazy, I can't find an applicable solution to add an option to the Lead disqualification menu.. I searched everywhere in Power Apps but nothing...
all the posts are from several years ago and not clear.
Dynamics version
I hope for a step by step answer from some expert.
Thank you in advance
PS
I have enabled new lead qualification experience if this matter....
How to Customize 'Disqualify a Lead' option for D365 Sales Enterprise?
Hi There,
Don't stress out, let me help you. As requested here are the detailed steps you can follow:
From the navigation bar select the wheel icon and select advanced setting
Than select customizations and then select customize the system
Once that opens under entities look for Lead entity
Once their, select fields and search for statuscode field and open it
Once the field details open under TYPE section in the status field change it to Disqualified- this will then show Disqualified lead option sets.
Than click on add button to add the option you like
Once done save and publish the customisation and you're good.
If you still have issue feel free to connect.
Finally, once your issue is resolved and my suggested answer has helped, please do not forget to click Yes under "Did this answer your question?" to close this thread.
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