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Customer experience | Sales, Customer Insights,...
Suggested Answer

Error uploading Ribbon Workbench When changing OBB Export to Excel Button

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Posted on by 5

Hello,

I had a requirement to override the operation being performed by the obb Export to Excel Button on the account entity, i followed the steps in the below link : https://vishalgrade.com/2018/10/04/how-to-override-out-of-the-box-buttons-behavior-in-ms-dynamics-crm/

However, after i clicked on customized command, i can see that empty Diplay rules were generated(like :Mscrm.HideOnPhoneForNonModern, Mscrm.ShowPivotXlsx, Mscrm.IsExportToExcelFCBEnabled)

47ba0b9e_2D00_eb87_2D00_4129_2D00_9368_2D00_c59faaff5226.jpg_2D00_640x480.jpg

When I hit the publish button  the RW  starts to upload the solution but then bombs out with errors about an Empty Display Rule, Empty OrGroup, Empty Or Display Rule.

997de815_2D00_4e0e_2D00_4ca2_2D00_9452_2D00_6f7cae2cef83.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_640x480.jpg_2D00_564x480.jpgpastedimage1675514050915v1.jpeg

 

don't want to destroy any OOB functionality so I am apprehensive to delete those display rules.

Anyone have any idea about this ?

Thanks 

I have the same question (0)
  • Suggested answer
    RodRodriguez Profile Picture
    on at

    Howdy Jamel,

    When working with Out Of the Box (OOB) buttons, it is best NOT TO CHANGE THEM :)

    What I recommend doing is hiding the OOB button and then creating one from scratch that does what you want.  90%+ of the time, that solves the issues people are having with the OOB buttons when they modify them.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Jamal E,

    Take the backup of the ribbon or table.

    Remove the empty Display rule.

    Try to Publish again,

    I am not going to agree with RodRodriguez.

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