Microsoft Dynamics AX (Archived)

Return Order -Disposition

(0) Share

Report

Posted on by lally

Hi All ,

AX 2012 R2

AX has the different disposition codes like Credit only , credit and return ...

Can any one explain that these codes has any impact financially or just reporting purpose ?

If has the financial impact .. explain with an example.

*This post is locked for comments

I have the same question (0)

All responses (6)

Answers (0)

Suggested answer

Yohann Rolland Axcible 3,111 on at

Like (0)

Report

Hi,

Credit : get back the item into stock, then credit note to the Customer (finance)

Credit only : idem, except the item has not to be registered into stock. But you will still have 2 stock transactions (+ xx and - xx).

Scrap : same than credit for Financial impact, but stock are not credited

Replace and scrap : idem than Scrap, except one replace SO will be created at the end of the process.

Replace and credit : idem than Credit, except one replace SO will be created at the end of the process.

Return to Customer : get back to the Customer, no physical impact. Financial -> dépends if you add freights.

Was this reply helpful? Yes No
lally 8 on at

Like (0)

Report

Thanks for the reply ,

What does it mean of Scrap .. what would happen to the inventory .

Sorry to say that i am still not clear about the options.. Can you share any blog or something to understand in detail about these disposition codes. ?

Was this reply helpful? Yes No
Suggested answer

Yohann Rolland Axcible 3,111 on at

Like (0)

Report

OK, I'm trying to explain in more details then. I have no blog link but maybe I'll write a post about it :)

Disposition action (on of the 6 options) is mandatory for return orders. You will setup Disposition code linked to one of thèses.

Credit (inventory consequences) : get back your item into stock, so you'll have a stock transaction + xx

Credit (Financial consequences) : your Customer will get a credit note.

Example : I have sell an iPad to custA, he's not happy with the colour so he returns it. My iPad is working so I put it back in stock; he will receive from me a credit note.

Credit only (inventory consequences) : nothing because the goods remains in the hand of your Customer. He never send you back the item. But, in Ax, you will see +xx and -xx in the transaction.

Credit only (financial consequences) : your Customer will get a credit note.

Example : I have sell a cake to custA, he's not happy because bad taste or something else. He won't send it to me because I won't put it back in my stock and he has already eaten it; he will receive from me a credit note from me.

Scrap (inventory consequences) :You receive the item, and he will automatically put in scrap after running the packing slip. It means you will have a +xx after registration and -xx after running the packing slip.

Credit (Financial consequences) : your Customer will get a credit note.

Example : I have sell a cake to custA, he's not happy and when he taste it he was very upset; so I wanted to run some quality tests before put it in the trash that's why I ask him to send me the sample. After testing, I put it in trash.

Replace and scrap : idem than scrap + a new replacement SO is created (it means you'll have 2 SO and 1 return order for that process)

Replace and credit : idem than credit + a new replacement SO is created (it means you'll have 2 SO and 1 return order for that process)

Return to Customer (inventory consequences) : +xx when receiving, -xx when sending back to the Customer

Return to Customer (financial consequences) : nothing particular except if you add some charge/freigths.

Example : I have sell an iPad to custA, he's not happy because it doesn't work so he send it to me. But after receiving it, I run some tests and it works well. So I send it back to my Customer with delivery freigths.

More clear ?

Regards

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thanks for a good answer Yohann. However I have a couple of follow up questions related to "Credit only" I hope you can clarify:

Q: The inventory transactions created as a result from a "Credit only" return: To my understanding there will originally be a "deducted/sold" transaction created.

- After an invoiced ReturnOrder, will this be reversed by another transaction?

- If yes, what will this other transaction affect? As it should neither affect stock levels nor inventory value, what does it really do?

Thanks,

Erik

Was this reply helpful? Yes No
Yohann Rolland Axcible 3,111 on at

Like (0)

Report

Hello

Depending on the profil validation setup (accounts), you should have an equal transaction like + xxx € in a "sales order" account an a - xxx € in a "Customer" account.

See the voucher on the invoice to check it.

About the inventory transaction, you can see a "purchase" transaction for the sale order on the returned sales order (line > stock > transaction), but if you see the available stock (ex: go to inventory management > available stock and filter on the item), you won't find it available and you won't find either the "purchase" transaction visible in the sales order.

Basically, I would say there is no inventory transaction in the credit only

In AX7 it's a little bit different. In the inventory management > available stock and filter on the item, you will find 2 transactions :

- transaction / sold for a negative quantity (without any number reference)

- sales order / purchase for a positive quantity (with the returned sales order for reference).

In any case, the goods remain outside of the current company stock.

Was this reply helpful? Yes No
GCW 80 on at

Like (0)

Report

Excellent info here. There is no setting in disposition codes for how each effects inventory so in the case of adding or removing disposition codes, how do you define how the codes effect the inventory ?

Was this reply helpful? Yes No