Notifications
Announcements
No record found.
Hello all,
My question is that in D365 write offs are not reversible so if an amount is written off and the customer pays later on, what is the best course of action?
Thanks,
Sidra
HI Sidra,
In this situation, you can unsettle the link between the write off and the invoice. The invoice is then open for settlement.
In addition, you can create a new journal with a line for reversing the write off. This can be settled with the earlier created write off customer transaction.
Thank you
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Martin Dráb 451 Most Valuable Professional
André Arnaud de Cal... 428 Super User 2025 Season 2
BillurSamdancioglu 239 Most Valuable Professional
