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Microsoft Dynamics AX (Archived)

Async Server not running

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Posted on by RyanC

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Hello all,

Our company is using AX 2012 R3 CU10 Demo in Microsoft Azure. About a month ago the Async Server stopped running. First we got this error:

1881.Capture.JPG

When running the Async Client Configuration Tool for the Houston Store. When I look at the error log I noticed that there were errors with the Async service and something about trust.

With all the talk about certificates I noticed that some of the cerificates expired:

Is there anyway to renew these certificates so are demo cloud machine will work correctly?

Thanks in advance

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Mohammed Jabir OM 151 on at

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Mr.Padawan,

Renewing the certificates is possible in AX.

I guess you have valid certificate for now. Make sure certificate is installed in IIS Server in which Async Server is running. If you go to details, you will get the thumbprint of certificate - which is required for updating in Async.

Open C:\Program Files (x86)\Microsoft Dynamics AX\60\CDX\Async Server\Package in your Async Server Machine and locate web.config file.

Open the config file in notepad and search for "thumb" and you will find lines like below:-

<behaviors>
      <serviceBehaviors>
        <behavior>
          <serviceMetadata httpGetEnabled="false" httpsGetEnabled="false" />
          <serviceDebug includeExceptionDetailInFaults="false" />
          <serviceCredentials>
            <serviceCertificate findValue="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" storeLocation="LocalMachine" storeName="My" x509FindType="FindByThumbprint" />
            <userNameAuthentication userNamePasswordValidationMode="Custom" customUserNamePasswordValidatorType="Microsoft.Dynamics.Retail.SynchService.ServiceLibrary.Authentication, Microsoft.Dynamics.Retail.SynchService.ServiceLibrary" />
          </serviceCredentials>
        </behavior>
      </serviceBehaviors>
    </behaviors>

Replace the xxx part with your new thumbprint. Clear SSL cache and restart the Async Server.

You are ready to go ahead.

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