Back story for context purposes
- GP End Users uses RDS for their daily GP activities
- A customization was deployed and prior to deployment the GP folder was backed up by copying the existing GP application folder and giving it a backup name
- Due to unforeseen circumstances, a rollback was performed in the production deployment
Issue
Prior to customization deployment, the users don't have full control access to GP folder. After the GP folder backup restoration, users are not able to perform some activities within Dynamics GP unless they are given full access control to the GP folder.
The message they are getting is Access Denied when performing Credit Card Payment in Sales Transaction Entry. They have Nodus and it is the one triggering the access denied message. I was able to confirm that the security task/role assigned to the GP user has access to the Nodus window
Questions
Any reasons behind making users full access control to GP when before making any changes/deploying the new customization, it is not setup to be as such
How can we revert it back to Non-Full Access control and still able to perform payments integrating with Nodus product (eTransaction entry window)
Moving forward, any suggestions for better rollback plans and things to consider when creating backups?
I will try do your suggestion in a test machine and let you know how it goes
This is odd since the Access Denied message is coming from GP. Would it be possible to uninstall the entire GP application and then reinstall it into a folder other than under C:\Program Files (x86)? I am wondering if some work files need to be created and that is what is causing the access denied message.
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