Dynamics Community Forum Thread Details

Need to have full access control to GP application folder to perform payment activities in GP

Back story for context purposes

- GP End Users uses RDS for their daily GP activities

- A customization was deployed and prior to deployment the GP folder was backed up by copying the existing GP application folder and giving it a backup name

- Due to unforeseen circumstances, a rollback was performed in the production deployment

Issue

Prior to customization deployment, the users don't have full control access to GP folder. After the GP folder backup restoration, users are not able to perform some activities within Dynamics GP unless they are given full access control to the GP folder.

The message they are getting is Access Denied when performing Credit Card Payment in Sales Transaction Entry. They have Nodus and it is the one triggering the access denied message. I was able to confirm that the security task/role assigned to the GP user has access to the Nodus window

Questions

Any reasons behind making users full access control to GP when before making any changes/deploying the new customization, it is not setup to be as such

How can we revert it back to Non-Full Access control and still able to perform payments integrating with Nodus product (eTransaction entry window)

Moving forward, any suggestions for better rollback plans and things to consider when creating backups?

Categories:

Microsoft Dynamics GP

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