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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customer voice automat...
Customer experience | Sales, Customer Insights,...
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Customer voice automation doesn't load

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Posted on by Community Member

Hi.

Since a week the automation part from customer voice won't load.

and it doesn't give me an error. All the users in this project has the same problem on all surveys.

Customer-voice.JPG

  • Community Member Profile Picture
    Community Member on at
    RE: Customer voice automation doesn't load

    Hey, it is still an issue in Indonesia as well

  • Suggested answer
    Usha Rathnavel Profile Picture
    Usha Rathnavel on at
    RE: Customer voice automation doesn't load

    Hi Stefan,

    We are still tracking this issue and the fix is yet to reach all regions. You should see the issue fixed by 20th July 2021.

  • StephanJenner Profile Picture
    StephanJenner 15 on at
    RE: Customer voice automation doesn't load

    Still an issue here in australia

  • Suggested answer
    Rik Roy Profile Picture
    Rik Roy on at
    RE: Customer voice automation doesn't load

    Hi,

    The fix for this issue has been implemented and should be available to you by the end of this week.

  • Barabazs Profile Picture
    Barabazs 10 on at
    RE: Customer voice automation doesn't load

    I have the same issue on all my environments.

  • Arjun N Profile Picture
    Arjun N on at
    RE: Customer voice automation doesn't load

    Hi Alex,

    Can you share the Project URL to customervoice@microsoft.com for us to investigate ?

    Thanks,

    Arjun

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