Skip to main content

Notifications

Microsoft Dynamics CRM forum
Suggested answer

- Integration error - Integration via dynamics 365 online plugin with sap

Posted on by 10
I have a plugin that every time an occurrence is created, the protocol number created is sent to sap. However, some occurrences these days did not integrate, and the error message was Data at the root level is invalid. Line 1, position 1.

What can it be?




I heard that SAP was quite slow these days, could it have been the cause / Is it on the SAP side and not the plugin?
pastedimage1645104697182v1.png
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,962 Moderator on at
    RE: - Integration error - Integration via dynamics 365 online plugin with sap

    Hi,

    Are you serializing/deserializing anything in your plugin?

    If yes then it if failing to do that. You will have to debug your plugin or log the traces in plugin trace log to view the execution of your plugin.

    docs.microsoft.com/.../tutorial-debug-plug-in

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,524 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,469 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans