web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

- Integration error - Integration via dynamics 365 online plugin with sap

(0) ShareShare
ReportReport
Posted on by 10
I have a plugin that every time an occurrence is created, the protocol number created is sent to sap. However, some occurrences these days did not integrate, and the error message was Data at the root level is invalid. Line 1, position 1.

What can it be?




I heard that SAP was quite slow these days, could it have been the cause / Is it on the SAP side and not the plugin?
pastedimage1645104697182v1.png
I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Are you serializing/deserializing anything in your plugin?

    If yes then it if failing to do that. You will have to debug your plugin or log the traces in plugin trace log to view the execution of your plugin.

    docs.microsoft.com/.../tutorial-debug-plug-in

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 142 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
11manish Profile Picture

11manish 121

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans