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Finance | Project Operations, Human Resources, ...
Suggested answer

Batch alert are not sending by email

Posted on by 1,867

Hi everyone

I work in a company where batch notification are created but not sending by email.

Company can sent mails but mails notifications are not working.

I tried to debug to watch what are happening where a process is running on batch

For test I use email distribution batch process that send a mail and send a notification by mail.

1586.png

First find in email parameters is when email distribution is working and try to send sysoutgoingemail records.

8838.png

Second find in email parameters is when system going to send email notification but the system can find record in email parameters, ¿anyone know what are happens?why system can't find a record in email parameters?

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  • Luke Sha Profile Picture
    Luke Sha on at
    RE: Batch alert are not sending by email

    then you may capture AX trace, to see exact SQL generated by AX. Then run the SQL directly in the database, does it return value?

  • XB Profile Picture
    XB 1,867 on at
    RE: Batch alert are not sending by email

    SysEmailParameters (It's standard table without customizations) has not a DataAreaId field, I check SQL and it don't exists  but I see when I',m debugging

  • Suggested answer
    Luke Sha Profile Picture
    Luke Sha on at
    RE: Batch alert are not sending by email

    From the screenshot,  the dataareaID of sysEmailParameter is 'DAT'.  you may reschedule batch in correct company.

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