Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

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Posted on by Reyaz@Alfa

Hi All,

I Had installed MR CU11 Hotfix 2 on Ax 2012 R2 CU7 .Now i am installing MR CU11 Hotfix 3 and it is getting installed successfully but my Kernel version is not updating to new,it still showing the old version num.

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Martin Dráb 237,681 Most Valuable Professional on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Installing hotfix of Management Report doesn't change the version of Dynamics AX. These are two different applications. Your version of AX kernel doesn't change unless you install a kernel hotfix for Dynamic AX.

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Reyaz@Alfa 2 on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Hi Martin,

Installing of MR hotfix dosn't change the version on Dynamics AX ,That is correct and this is not my issue.

My issue is that Installing of MR Hotfix should change the veriosn on Manangemanet reporter that is not happening in my case.

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Martin Dráb 237,681 Most Valuable Professional on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

I must assume that the upgrade didn't end as happily as you think, but that's all what I can say without more information. Did you upgrade all components?

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Luca Pellegrini on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Hi Reyaz,

the MR installed has some issues on updating the kernel version.

Best solution is to uninstall it and re-install the MR completely with the new version.

Hope this helps.

BR,

Luca

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Douglas Noel 3,905 on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Hi Reyaz,

only one question: Where did you 'lookup' the MgmntRep Kernel version?

CU11HF3 is, to my knowledge, a hotfix only. I haven't seen a Full Installer Package as with CU11HF0, CU11HF1 and CU11HF2 (RTM was withdrawn after some days)

How did you go to HF3?

- Installing one of the first full packages (HF0/HF1) and apply the HF3 fix.

- Installing the full packaged CU11HF2 version and apply the HF3 fix

regards

Douglas

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Reyaz@Alfa 2 on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Hi Douglas,

I found the kernal version from Configuration Consol->Help->About Management reporter.

I installed CU11HF2 first then install HF3 fix.

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Douglas Noel 3,905 on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

Hi Reyaz,

the version read here (info/about) is correct 2.1.11002.5, because the console isn't part of the hotfix 4 msp package. So it is not updated, the file is the one frm HF2.

This version is shown if you have installed HF2 or HF3.

not all components are updated with this HF3 patch (look at the size).

The cosole reads this information simply from the version resource, so you cannot see the installed HF here.

But take a look at the services folder of your server installtion. Here you should find 5 dll's (order by date descending) with a version of 2.1.11002.11 This is HF3.

Sorry - but there is no possiblity to check this HF version exactly from the console.

Remember: HF1/HF2 were distributed as fully version, HF3 consists only of some changes within the msp files.

Hope I could help you,

regards

Douglas

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Douglas Noel 3,905 on at

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RE: Why is my Kernel build version not changing after installing CU-11 Hotfix 3?

uupps ... "of the hotfix 4 msp package."

"hotfix 3 package" of course

sorry for the typo

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