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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Activate Unsubscribe ...
Customer experience | Sales, Customer Insights,...
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Activate Unsubscribe button in Emails

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Posted on by Community member
how to activate unsubscribe button at the end of the emails I send to my Customers? Right now I'm Using free version of Microsoft Dynamics.
 
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Activate Unsubscribe button in Emails
    Hi,
     
    May I ask if your problem has been resolved?
     
    Do you still need us to follow up on this issue, please contact me if you have any questions about the solution I proposed.
     
    Best Regards,
    Rudy Zhang
     
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Activate Unsubscribe button in Emails
    Hi,
     
    Depending on the criteria you provide, we think you can use either the Subscription Center or the Preference Center (RTM Email only). Here are some simple steps to help you understand our program.
     
    Step1, Create a Subscription Center

    Step2, create an OBM Email, you can see the "Unsubscribe" hyperlink at the end of the Email, when users click on the link, it will jump to the "Subscription Center".


    Besides, if you want to know more details about "Subscription Center", please refer to the official document in the link below.
    Set up a subscription center - Dynamics 365 Customer Insights | Microsoft Learn
     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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