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Customer experience | Sales, Customer Insights,...
Suggested Answer

custom entity sla lookup is coming as noname

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Posted on by 203

complaint.png

Hello experts

I have a custom entity called "complaints" in which i have activated the sla but when i am trying to get ssrs report

that lookup field which is "regarding" coming as  "no name" but for the standard sla the lookup value is setting i have also shared the screenshot of records

kindly help

I have the same question (0)
  • Suggested answer
    Vipin J Profile Picture
    1,603 on at

    The primary attribute of  complaints entity must be left blank, so it is coming as (No name) as Dynamic CRM need something to make it as a hyperlink to navigate to the lookup entity.

    Refer my Blog : https://vjcity.blogspot.com/

  • AKSHAY AURADKAR B Profile Picture
    203 on at

    Hello Vipin

    Thanks For the reply

    I have a ssrs report to make from this sla

    i have to fetch some fields from the sla entity

    how to take that kindly revert

  • Suggested answer
    Vipin J Profile Picture
    1,603 on at

    First you need to setup your machine to start with SSRS

    Refer here : https://vjcity.blogspot.com/2019/12/how-to-setup-workstation-to-create-ssrs.html

    Here is how to create a simple SSRS report 

    https://vjcity.blogspot.com/2019/12/how-to-create-ssrs-report-in-dynamic.html

    Mark my answer correct, if it help you.

    Follow me via my Blog : https://vjcity.blogspot.com

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