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Microsoft Dynamics AX (Archived)

get the retail server alive after restore ax DB on local VM AX7

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Posted on by 8,705 Moderator

any hint on below issue is welcom

After restoring the DB from my AX7 build server to my local VM

I have issues with the retail DB.

I updated the password for the user, also the password on SQL.

the retail DB is filled correctly,

the   smoke test gives below status

Ping Smoke Test Summary Results

Test Name Data Result Text Test Status Test Severity
Ping DBCheck Failure Failed Alert
Ping RealtimeServiceCheck Failure Failed Alert

windows eventlog:

Opening database connection failed: System.Data.SqlClient.SqlException (0x80131904): Login failed for user 'axretailruntimeuser'.
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData, DbConnectionPool pool, String accessToken, Boolean applyTransientFaultHandling)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.Open()
   at Microsoft.Dynamics.Commerce.Runtime.DataAccess.SqlServer.DatabaseConnection.Open()
ClientConnectionId:7ced9c21-30e5-4fab-bf80-4210ff7ed602
Error Number:18456,State:1,Class:14

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I have the same question (0)
  • Community Member Profile Picture
    on at

    Have you been able to solve this?

  • Sivakarthik Profile Picture
    55 on at

    Hi Avid,

    How to solve this error?

    Regards,

    Siva

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