Hi,
I'm trying to post a journal in the general ledger module and I get the following errors:
Can someone help please?
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On the journal screen, what amount is showing up in Debit and Credit field. From the error message, it seems like the offset account is not defined, or the offset account is not in COA structure or you have entered multiple dates for the voucher. Can you please check.
Pranav
Hi Kumar,
The debit 1537048.75 and credit 1537048.75 balance each other.
I have seen that other journals have been posted without the offset account defined.
Each voucher has is unique and has its own dates.
Hi ShayA,
Maybe you could provide a Screen-print of your Journal and provide some Information about your System Version (AX2012 R2/R3 CU...).
Thanks,
Ludwig
Hi Ludwig,
Currently I'm using AX2012 R3.
Journal:
System:
Should the reporting currency be defined as shown in the screenshot below?
I'm not sure if its directly linked to this or not but I wonder how other similar journals have been posted.
The reporting currency should be setup there but I am wondering about the vouchers included in your journal.
If you look at the voucher in the first line (voucher DE01-#####1) then I can an account in the account field but nothing in the offset account field. The voucher does thus not match. This holds for a number of lines included in your journal. Can you try fixing this first and try to post the journal again?
I will amend the offset account and try re-posting however there have been other journal posted with offset account type defined.
Also I am unable to setup the reporting currency as its grayed out.
Defining the offset has worked however, I have been advised that there a few journals where they don't define the offset account and expect to post as they have previously for other journals.
Could you advise me what to do in a scenario where the same error is thrown and they can define the offset account what else should I look into?
Helo ShayA,
The first thing that you need to ensure is that debit and credit balance. If you still receive an error that says that the vouchers do not balance then it might be related to a bug. That's why I asked for the system version as you can check on LifeCycleServices whether a hotfix has been provided for your system.
Best regards,
Thanks for the help, in this case we assigned the offset account so we posted successfully as stated earlier.
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