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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / The Server "NAV S...
Microsoft Dynamics NAV (Archived)

The Server "NAV Server Instance name" was unable to process the request. The Application will close.

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Posted on by Karldjaw 152

Hi all, I just bought a new computer yesterday and I installed Dynamics NAV 2016 RTC on my computer. When I was trying to logon it giving me these error: The Server "DynamicsNAV90" was unable to process the request. The Application will close. I have tried to log on with my other computer with my username it works fine. NAV server instance on server is running. Event Viewer Details give me these:

The description for Event ID 0 from source MicrosoftDynamicsNAVClient cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Type: Microsoft.Dynamics.Nav.Client.NavClientClosingException
Fatal: False
ShowError: True
Message: The server "DynamicsNAV90" was unable to process the request. The application will close.
StackTrace:
     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)
     at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()
Source: Microsoft.Dynamics.Nav.Client.WinClient
HResult: -2146233088
----------------------------------
Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException
Message: The server "DynamicsNAV90" was unable to process the request. The application will close.
StackTrace:
     at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod, ServerCallOptions options)
     at Microsoft.Dynamics.Nav.Client.ServiceConnection.CallServer[T](BeginCallServerMethod beginCallServerMethod, EndCallServerMethod`1 endCallServerMethod)
     at Microsoft.Dynamics.Nav.Client.ServiceConnection.SetClientSettings(SessionSettings sessionSettings, Boolean saveOnly)
     at Microsoft.Dynamics.Nav.Client.ServiceConnection.SetupCultureCore(SessionSettings sessionSettings, CultureInfo userCulture)
     at Microsoft.Dynamics.Nav.Client.ServiceConnection.SetupCulture(CultureInfo currentCulture)
     at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer()
     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionCore()
     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionWithMultipleLoginAttempts()
     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitializeUISession()
     at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.InitCore()
     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitCore()
     at Microsoft.Dynamics.Framework.UI.ClientSessionCore.Init()
     at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run()
     at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)
Source: Microsoft.Dynamics.Nav.Client.ServiceConnection
HResult: -2146233088
----------------------------------
Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException
Message: The server "DynamicsNAV90" was unable to process the request. The application will close.
HResult: -2146233088
----------------------------------
Type: System.Globalization.CultureNotFoundException
InvalidCultureId: 14345
Message:
  Culture is not supported.
  Parameter name: culture
  14345 (0x3809) is an invalid culture identifier.
ParamName: culture
StackTrace:
     at System.Globalization.CultureData.GetCultureData(Int32 culture, Boolean bUseUserOverride)
     at System.Globalization.CultureInfo.InitializeFromCultureId(Int32 culture, Boolean useUserOverride)
     at Microsoft.Dynamics.Nav.Runtime.NavSession.GetFormattingCulture(ClientSettings clientFormats)
     at Microsoft.Dynamics.Nav.Runtime.NavSession.set_RegionalSettings(ClientSettings value)
     at Microsoft.Dynamics.Nav.Service.NSService.SetClientSettings(SessionSettings settings, Boolean saveOnly)
     at SyncInvokeSetClientSettings(Object , Object[] , Object[] )
     at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
     at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)
Source: mscorlib
HResult: -2147024809


the message resource is present but the message is not found in the string/message table

I did try to do installation repair but the error still persist. Can anyone help me with these?

greatly appreciated!

Karl Jayawan

*This post is locked for comments

I have the same question (0)
  • ManishS Profile Picture
    ManishS 86 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Assuming you are connected to network.

  • Verified answer
    Karldjaw Profile Picture
    Karldjaw 152 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Solved it!

    So here is the main culprit that I got from event viewer,

    Type: System.Globalization.CultureNotFoundException

    InvalidCultureId: 14345

    It turns out that the computer's language setting is the main culprit. I need to change the setting to English(United States) and tadaa, it does the magic

  • ManishS Profile Picture
    ManishS 86 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Great. Thanks for sharing.

  • Community Member Profile Picture
    Community Member on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Hi, similar to you I have received the following:

    Type: System.Globalization.CultureNotFoundException

    InvalidCultureId: 3072

    Quick google on 3072 shows nothing, any ideas on what this particular error code may relate to? Thanks

  • Karldjaw Profile Picture
    Karldjaw 152 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Hi Shehryar,

    Have you tried to change the language setting on your computer? My default language setting was English-(Indonesia) and it refers to this code 14345 (0x3809) This language incompatibility is the main culprit of my error message. From my understanding (I might be wrong) English-(Indonesia) is not a compatible language to be used in Dynamics NAV. Moreover, the code 0x3809 was not on the list of supported culture ID used by NET Framework you can check them here. msdn.microsoft.com/.../ee825488(v=cs.20).aspx

    So my suggestion would be try to change the language setting to English (United States) 0x0409 lets see if that solved the problem..

  • Suggested answer
    Niddie Profile Picture
    Niddie 5 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Try running the DE as an administrator

  • alvinchesaro Profile Picture
    alvinchesaro 5 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    This actually worked! Thank you.

  • Suggested answer
    SpiderManV Profile Picture
    SpiderManV 5 on at
    RE: The Server "NAV Server Instance name" was unable to process the request. The Application will close.

    Thank you, I've just fixed this problem with your solution to solve this problem.

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