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Customer experience | Sales, Customer Insights,...
Answered

How to query emails that were sent in a customer journey

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Posted on by 18

Hello,

I am working on a flow and want to read information on the emails that were sent in a customer journey. Which table are these events stored in? I tried the Insights table, but didn't see anything there. Thanks!

  • Suggested answer
    kubalaml Profile Picture
    kubalaml 18 on at
    RE: How to query emails that were sent in a customer journey

    Ah well that is a bummer. Thanks for the info though!

  • Verified answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: How to query emails that were sent in a customer journey

    Hi,

    There is no relationship between Marketing Email and Customer Journey entities.

    The only way in which you can see the customer journeys which send a certain marketing email is to search in the following location in the Insights tab of the email.

    pastedimage1631775536229v1.png

    The insights of Marketing are stored in the marketing-insights service database instead of Dataverse so it cannot be read from Flow.

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