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Customer experience | Sales, Customer Insights,...
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How to query emails that were sent in a customer journey

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Posted on by 18

Hello,

I am working on a flow and want to read information on the emails that were sent in a customer journey. Which table are these events stored in? I tried the Insights table, but didn't see anything there. Thanks!

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    There is no relationship between Marketing Email and Customer Journey entities.

    The only way in which you can see the customer journeys which send a certain marketing email is to search in the following location in the Insights tab of the email.

    pastedimage1631775536229v1.png

    The insights of Marketing are stored in the marketing-insights service database instead of Dataverse so it cannot be read from Flow.

  • Suggested answer
    kubalaml Profile Picture
    18 on at

    Ah well that is a bummer. Thanks for the info though!

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