unable to void a posted vendor payment

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Posted on by Sinda DRIDI

hello,

I have create and post a vendor payment, then I find that there the invoice selected for payment is not the good one. So I need to void this payment and liberate the invoice selected. but an error appear that indicate this message:

Voucher in journal could not be reversed

the status is not reversible

is there somone who know how to solve this issue

best regards

Sinda

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi Sinda,

This is the standard function of D365, the account type bank can not be reversed.

What you can do is- Create another payment journal and settle against the incorrect posting, it will nullify the amount.

Before you do the above, you need to undo settlement the incorrect payment.

Once you have done the above, now you can create the correct payment and settle against the invoice.

Let us know if this solves your problem

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Sinda DRIDI 45 on at

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thank you for your response

this solved my problem

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