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POS Terminal ID Mix Error

Posted on by Microsoft Employee

POS-terminal-ID-Mix-Errors.jpg

Selamta is to mean Greetings in Amharic for all friends and members of the Nav community out there.

In one of our Retail centers ,We have faced such error shown above. We have 4 POS Terminals with their specific terminal no set up. Each POS  are set to generate a receipt no that includes the POS terminal no. As you can see above, there is a mix of Receipt no with the wrong POS terminal and a notification of an error message. We do have a large volume of sales transaction in this store.

Kindly please advise any immediate solution if there are any.

Regards

  

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: POS Terminal ID Mix Error

    At which event are you getting this error? Any customisation related to work shift?

    Ask developer to debug the solution.

  • keoma Profile Picture
    keoma 32,675 on at
    RE: POS Terminal ID Mix Error

    causes can be:

    * system crash which caused corrupted data

    * data mismatch caused by a programmatically bug

    best you contact your nav partner to fix the transaction data issue and check your database.

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