POS Terminal ID Mix Error

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Posted on by Community Member Microsoft Employee

Selamta is to mean Greetings in Amharic for all friends and members of the Nav community out there.

In one of our Retail centers ,We have faced such error shown above. We have 4 POS Terminals with their specific terminal no set up. Each POS are set to generate a receipt no that includes the POS terminal no. As you can see above, there is a mix of Receipt no with the wrong POS terminal and a notification of an error message. We do have a large volume of sales transaction in this store.

Kindly please advise any immediate solution if there are any.

Regards

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Community Member Microsoft Employee on at

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RE: POS Terminal ID Mix Error

At which event are you getting this error? Any customisation related to work shift?

Ask developer to debug the solution.
keoma 32,675 on at

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RE: POS Terminal ID Mix Error

causes can be:

* system crash which caused corrupted data

* data mismatch caused by a programmatically bug

best you contact your nav partner to fix the transaction data issue and check your database.