Quote Product Subgrid: Select item overlays product bundle chevron. How to fix?

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Posted on by JS-18071705-0

Our Quote product editable grid has the Product Bundle Chevron occupying the same column/space as the 'select' checkmark. When our users need to delete a Quote Product, the interface behaves irregulary trying to find just the right spot to select the row and make the Delete Quote Product command button visible. There are occasions where the product bundle unfolds but the line is not selected, There are occasions where the line is highlighted and the selected check mark appears, but the command button is still not available. You can imagine the complements we receive from the users.

Do I have a setting out of whack somewhere?

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LuHao 40,892 on at

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Hi Justin,

Could you provide some screenshots?

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JS-18071705-0 7 on at

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Prior to our conversion to the UI in April, Users would select the line by clicking on the first column.

Now the chevron occupies that space. If users experiment with mouse placement, they can hunt and find a sweet spot that selects the line without toggling the chevron. Some times the line can be selected and the delete product does not present itself.

It is as if the Select Column and the Chevron Column are overlapped. I don't see any controls in the grid properties to expand or distinguish (control for that matter) these two columns.

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LuHao 40,892 on at

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Hi Justin,

Open the Quote form editor, change properties of the products sub-grid.

Under Controls tab, click Editable Grid, then click the pen icon next to the Nested grid view.

Select Entity to empty.

Save and publish.

The chevron in the sub-grid will disappear.

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JS-18071705-0 7 on at

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Thank you Hao,

This solved our issue.

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