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Customer experience | Sales, Customer Insights,...
Answered

How to add Contact email address field in Opportunity template

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Posted on by 5

Hi All,

I'm trying to send some email to the contact of that opportunity. Not when i was trying to configure it in Opportunity template inside the workflow but contact email address is not showing up. I also tried to map that in relationship field "contact to opportunity" but looks like it still not showing up. 

pastedimage1623966194885v1.png

Any help would be appreciated.

thank you!!

I have the same question (0)
  • Suggested answer
    Charan Raju C R Profile Picture
    7 Moderator on at

    Hi erfanCali,

    Please refer below screenshot to select opportunity's contact as an email recipient.

    Opp_2D00_Contact_2D00_Email.PNG

  • erfanCali Profile Picture
    5 on at

    Thank you for your reply. So selecting {Contact(Opportunity)} will be sending email to the contacts email address? right?

  • Suggested answer
    Charan Raju C R Profile Picture
    7 Moderator on at

    Yes, email will be sent to selected contact’s email address.

  • Ran Zhang Profile Picture
    Microsoft Employee on at

    Hi erfanCali,

    Can you please share whether Charan's suggestion helps?

  • erfanCali Profile Picture
    5 on at

    Yes, thank you so much!!

  • Verified answer
    Charan Raju C R Profile Picture
    7 Moderator on at

    Glad to hear that erfanCali.

    Please mark Yes for Did this answer your question? under the answer which helped you. Thanks

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