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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / I did a sales order fo...
Microsoft Dynamics NAV (Archived)

I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document type

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Posted on by Community Member Microsoft Employee

 I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document type order.doc no ..and line no ..It Cannot be zero or empty.

          But I could directly ship and invoice for the same customer for same product from same location without a prepayment. so why after doing prepayment ,sales order could not be converted to invoice.

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  • Anita75 Profile Picture
    Anita75 1,159 on at
    RE: I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document t

    This is still the case with BC 17 ..anyone has any idea about logic behind this setting where we need a default posting group in chart of accounts

  • Verified answer
    subhashis Das Profile Picture
    subhashis Das 577 on at
    RE: I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document t

    Hi

    Only I can reproduce this error, after post the prepayment invoice if i remove "Gen. Product Posting Group" from prepayment account then i got that error.

    Capture33.PNG

    So , Please verify your Prepayment G/L account setup.I n the G/L must have value for Gen. Product Posting Group.

    Thanks

    Subhashis

  • Verified answer
    ManishS Profile Picture
    ManishS 6,578 on at
    RE: I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document t

    You have to select Gen. Prod Posting group on lines before posting the sales order, its an standard validation.

    But as you told you have generated an prepayment invoice, so system should give error at that time also, looks a bug.

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