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Customer experience | Sales, Customer Insights,...
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ZUGFeRD format missing in Electronic Document Formats after installing E‑Document for Germany

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  • Environment: Business Central v28.3 (Platform 28.0.53345.0 + Application 28.3.52162.53387)
  • Extension: E‑Document for Germany (Microsoft, version 28.3.52162.53387)
  • Status: Extension shows Is Installed = On.
  • Steps taken:
    • Created ZUGFERD-DE E‑Document Service with Document Format = ZUGFeRD.
    • Linked source document types (Sales Invoice, Sales Credit Memo, etc.).
    • Configured Outlook integration and service parameters.
  • Issue: In Electronic Document Formats, only PEPPOL BIS3 entries appear. ZUGFeRD formats (Sales Invoice, Credit Memo, Validation) are missing.
  • Error seen when previewing: “There is no E‑Document Mapping within the filter. Filters: EDocument Format: ZUGFERD-DE, Used: Yes.”
  • Question:
    • In BC v28.3, should ZUGFeRD formats auto‑register after service setup, or is there an additional step (manual mapping import, assisted setup, or localization package)?
    • How can I make ZUGFeRD formats visible in Electronic Document Formats so they can be used in sending profiles?
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I have the same question (0)
  • Suggested answer
    Daniyal Khaleel Profile Picture
    853 Most Valuable Professional on at

    Yes. I checked the Microsoft documentation specifically for the Germany localization in BC 28.x, and your expectation is basically correct: you should not need to manually create/import the ZUGFeRD mapping just to make the standard ZUGFeRD format available.
    The important distinction is between creating the E-Document Service and having the standard E-Document Format/Mapping records provisioned by the German localization.
    What Microsoft says for BC 28.3
    ZUGFeRD has been supported by the German E-Document Framework since BC 26.3. Microsoft says the German localization supports:
    Peppol BIS 3
    XRechnung
    ZUGFeRD
    and the documented setup is simply to create an E-Document Service and select ZUGFeRD as the Document Format
    The ZUGFeRD capability became generally available on August 1, 2025, so BC 28.3 absolutely falls within the supported versions
    Therefore, if you have:
    E-Document for Germany 28.3.52162.53387
    Is Installed = On
    E-Document Service = ZUGFERD-DE
    Document Format = ZUGFeRD
    but Electronic Document Formats only contains PEPPOL BIS3, I would not consider that normal
    The error is the key clue

    You are getting:

    There is no E-Document Mapping within the filter.
    Filters: EDocument Format: ZUGFERD-DE, Used: Yes.

    This tells us the problem is deeper than the E-Document Service record.

    The service exists:
    ZUGFERD-DE
    Document Format = ZUGFeRD

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