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Customer experience | Sales, Customer Insights,...
Answered

How to add Instance to Existing Office 365 Tenant

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Posted on by 397

Hi All,

I would just like to confirm is the way to go about adding a Dyanmcis 365 instance to an existing office tenancy.

This is a bit confusing and i'm not sure if this is correct way of doing it... currently it seems like the only way to do it??!?!!?

according to the MS notes - I need to  Purchase the Customer Engagement instance on the Microsoft online services portal Purchase subscriptions page. Additional storage and instances can be purchased by customers who have a paid Professional user license subscription.

https://docs.microsoft.com/en-us/dynamics365/admin/add-instance-subscription

which just takes me to the home page of my admin centre...

I navigate to the purchase services and do a search on Dynamics 365 

I am then presented with a list of user type licences for Dynamics products which I need to purchase. 

is this the only way to add a dynamics instance? One by one buying a user license?

thanks 

I have the same question (0)
  • Suggested answer
    rthompson Profile Picture
    1,532 on at

    You can use Azure Active Directory

    7607.Azure.JPG

    Or you can use Dynamic 365 Admin

    5415.adduser.JPG

  • Verified answer
    Ana Pereira Profile Picture
    Microsoft Employee on at

    Hello.

    You have 3 options as far as I know

    1 - O365 portal under billing ->  purchases services

    2- you can add a trial instance under trials.dynamics.com - these instances have limitations, and the users are managed trough trials.dynamics.com and not trough office, limited to 5 users per instance, 5 instances per tenant and max 25 users per tenant.

    3- dd the customer engagement plan trial to your tenant using the link portal.office.com/.../Signup.aspx

    if you have any question raise a support ticket:)

    Good Luck and be safe

    Teresa

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