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Suggested answer

If i update Account address, it should reflected to related contact Address

Posted on by 45

Hello, 

I am new in CRM Technology, 


I want to "when I update address it should reflect to related all contacts"


Could you please help any one.



Thank you

  • Suggested answer
    ChadAlt Profile Picture
    ChadAlt 367 User Group Leader on at
    RE: If i update Account address, it should reflected to related contact Address

    Agreed with Guido. You couldn't accomplish this without code natively until we got Power Automate. I've created a cloud flow with Power Automate to do this same thing. It looks like the following:

    1. When an Account is updated (filtering columns of Address 1)

    2. List Contact rows where Parent Account = triggering Account

    3. (Apply to Each) Update Contact with Address 1 columns from triggering Account

    Another step we did is to have a flag on the Contact that indicates if it should be excluded from this process in the event the Contact has a different address.

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: If i update Account address, it should reflected to related contact Address

    Hi partner,

    Are you using D365 Online or On-Premise?

  • Suggested answer
    Ayaka Iwai Profile Picture
    Ayaka Iwai on at
    RE: If i update Account address, it should reflected to related contact Address

    I think you can do that by using workflow.

    docs.microsoft.com/.../workflow-processes

    I recommend you to raise a support ticket if you need to know detail.

  • Suggested answer
    Guido Preite Profile Picture
    Guido Preite 54,081 Super User 2024 Season 1 on at
    RE: If i update Account address, it should reflected to related contact Address

    it can be done with a plugin, a workflow + a custom workflow activity or with flow/power automate.

    it's a common requirement if you google

    dynamics 365 update all contact addresses

    you will get several results with examples

    hope it helps

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