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Customer experience | Sales, Customer Insights,...
Answered

Multiple responses per person link

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Posted on by 5

Hello everyone,

I used to use Forms for my questionnaires and when I allowed more than one answer per person, there was a link at the end of the questionnaire to send another answer.

Recently I switched to CustomerVoice (formerly forms pro) and now this link no longer exists even though I allow multiple responses per person.

Am I doing it wrong? How can I make this link reappear?

SendAnotherResponse.JPG

  • Verified answer
    RE: Multiple responses per person link

    The contact can again submit response from the same link as far as i know if you haven't restricted it. Not sure if this will help your question.

    Also you could put a word in the post survey message and add your link again like the following. Hope i could help to answer your query.

    pastedimage1638159086907v1.png

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