the number sequence for party records cannot be set to manual

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Posted on by dapdomma

Hello House,

Please I got this error when trying to create new customer and Vendor;

"the number sequence for party records cannot be set to manual"

I have checked the Global Address Book parameter and sequence number.

Please what can I do.

Many Thank

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Administration and Setup

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André Arnaud de Cal... 290,186 Super User 2024 Season 2 on at

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RE: the number sequence for party records cannot be set to manual

I cannot match your latest screenshots with blank values for the address book.

When you did not have a number sequence, you can create them from this menu. Then add the reference.
dapdomma on at

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RE: the number sequence for party records cannot be set to manual

Hello,

When I searched using address book it was blank, please the screen shot below,
André Arnaud de Cal... 290,186 Super User 2024 Season 2 on at

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RE: the number sequence for party records cannot be set to manual

HI dapdomma,

Can you explain your reply? Do you have a record or not? Can you share a screenshot?
dapdomma on at

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RE: the number sequence for party records cannot be set to manual

THanks

No Area: Address Book and Reference : party ID. even when I used Share in the Scope , the preferences was blank.

Please what can I do

Best Regards
André Arnaud de Cal... 290,186 Super User 2024 Season 2 on at

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RE: the number sequence for party records cannot be set to manual

Hi dapdomma,

What was the result when you checked the Global address book parameter and sequence number?

Please check the number sequence from the Number sequences list page (Organization administration).

Filter on "Area: Address book" and "Reference: Party ID". If you cannot find a number sequence, then the number sequence for the Party ID is missing.

Otherwise check:

- The scope must be set to shared

- Manual should be disabled