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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Changing Portal Domain
Microsoft Dynamics CRM (Archived)

Changing Portal Domain

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Posted on by Abbod Hamwi 587

Hi

is there a way i can change the Customer Portal domain to custom one and remove .microsoftcrmportals.com from it

as per the documentation from this page https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/view-primary-domain

i can do it but it's not reflecting on the portal

so Any idea

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  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Abdul,

    This can be done easily done under portal administration. Under the various options, you will find "Setup custom domain & SSL".

    Check these links for more detail-

    community.dynamics.com/.../configuring-custom-domains-on-portals

    community.dynamics.com/.../provisioning-dynamics-365-portal

    community.dynamics.com/.../244957

    I hope this helps. Please mark it as verifies if this answer you question.

  • Abbod Hamwi Profile Picture
    Abbod Hamwi 587 on at

    i don't think i have this option

    27271.Untitled.png

    is this issue because i'm working from trial

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    I guess yes. I have licensed & trial. Its is available in licensed but not in trial. It makes sense also to have only on the licenced one.

  • Community Member Profile Picture
    Community Member on at

    Hello

    I have followed the binding approach and it shows as successful in the administrator wizard. But when we launch the portal its taking back to the microsoftcrmportal url. have you experienced this issue and any thoughts on how to address it.

    Thanks

    Deepak

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Deepu,

    How are you launching your portal? Once the custom domain is configured, you should be able to reach you portal using your custom domain url.

  • Suggested answer
    Summer Garg Profile Picture
    Summer Garg 585 on at

    To setup custom domain of D365 portal, check this article :

    crmhub.blogspot.in/.../how-to-set-up-custom-domain-of-d365-portal.html

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