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Microsoft Dynamics NAV (Archived)

Unable to attach the attachment in purchase orders.

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Posted on by 1,871

Dear Experts,

I am getting the very strange problem. One of my user is unable to attach the attachment in purchase orders. All related permission I have applied on user account. What i need to do that. No error messages is coming. Another user have same permission, they are able to attach the files. There have no issue.

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  • 4BzSoftware Profile Picture
    6,071 on at
    RE: Unable to attach the attachment in purchase orders.

    Hi MKY,

    I mean you post the picture here :-)

  • Suggested answer
    Tony.Phan Profile Picture
    100 on at
    RE: Unable to attach the attachment in purchase orders.

    Check the event log in both the user's machine, as well as the server's.  It could be a file permission issue, which may not always be apparent on the user's end, especially when you're using an add-on.  I've ran into something similar in the past, and it didn't even have anything to do with permissions but rather, the attachment itself had a read-only attribute, which prevented the add-on from overwriting the same, temp version.  This only showed up after inspecting the event logs.

  • manish.yadav Profile Picture
    1,871 on at
    RE: Unable to attach the attachment in purchase orders.

    yes, I can share my screen with any desk. I have no issue. id is "876 831 036"

  • 4BzSoftware Profile Picture
    6,071 on at
    RE: Unable to attach the attachment in purchase orders.

    Hi MKY,

    It is an add-on? Can you share the screen to attach the attachment?

  • manish.yadav Profile Picture
    1,871 on at
    RE: Unable to attach the attachment in purchase orders.

    we have a single company. and all have the same permission. but problem only with single guys. I am not getting any error messages while attach the files.

  • Suggested answer
    Suresh Kulla Profile Picture
    45,725 on at
    RE: Unable to attach the attachment in purchase orders.

    Do they have company specific permissions and you don't get any error message?

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