Service Not starting

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I have restored the database in testing environment and started the Ax services , Its not starting showing the error message as

when i check the event viewer i am getting the following error message

Faulting application name: SPUCWorkerProcessProxy.exe, version: 15.0.4420.1017, time stamp: 0x50672b0e
Faulting module name: KERNELBASE.dll, version: 6.2.9200.17046, time stamp: 0x53b4864c
Exception code: 0xc0000142
Fault offset: 0x00000000000e2000
Faulting process id: 0xe900
Faulting application start time: 0x01d031b8959429f2
Faulting application path: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\usercode\SPUCWorkerProcessProxy.exe
Faulting module path: KERNELBASE.dll
Report Id: d34384b4-9dab-11e4-944c-d067e5ef77ec
Faulting package full name:
Faulting package-relative application ID:

Do any one know solution for this

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Bilal Issa 4,370 on at

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Hi ,

please check the account the service runs under, it should have write permission on the database .

Regards,

Bilal

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Piyush Adhikari 2,546 on at

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check permission

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Piyush Adhikari 2,546 on at

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try to delete existing auc and kti files in your users local appdata folder

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Community Member on at

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Service Under administrator account still i am getting this issue, Database instance has sysadmin privilage and respective DB has dbowner permission

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Community Member on at

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After deleting this also i am getting the same error dude

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Community Member on at

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only one service getting error but remaining two services working fine

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Iulian Cordobin 8,201 on at

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Hi.

1) You have restored the databases from what environment? Are these databases the same version as the ones you are overwriting?

2) AX is what version? (Rx?)

3) What are the other two services that you are talking about in your post above?

4) What are the services' accounts you have on your test instance and the instance you've taken the backup from?

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Lalit Jivnani 395 on at

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Version mismatch must be the issue. Please check the kernel version of Source and target instance.

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Community Member on at

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After clearing the cache and appdata folder and restarted the server its started working

fine

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