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Service Management -Navision-2018

Posted on by Microsoft Employee

Dear Team 

i have one scenario related to Service Order ,i need solution on that.

Customers come to repair his computer ,Technician check and he find RAM issue ,this RAM in company assets

hence he created PO using that Particular  fixed assets its approved and released .

now i need to convert this item to as inventory Item and register in service order .because in service order no option to select fixed assets .what is the best practice to solve this case please help me .its in Navision 2018 

Thanks and Regards

Akhil

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