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Service | Customer Service, Contact Center, Fie...
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UCI - Searching from View

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Posted on by

During some UAT for UCI, we noticed a change that I can't seem to find documented:

When looking at many views, the search option is limited to searching within the results of that view.  As an example, we have a "My open cases" view.  This shows cases in an open status where the owner is the current user.  Searching for a case that may be owned by someone else does not yield a result, as the search itself is labeled "Search this view".

view.PNG

I do not see a way to override that for views in the legacy solution editor or in the updated PowerApps editor that allows for changing this.  Is this really how views are going to work in UCI? 

  • Verified answer
    mequan Profile Picture
    Microsoft Employee on at

    Hi Jesse,

    This is by design quick find search in UCI.

    You may find more from Updates to search on a grid (Quick find) part from https://powerapps.microsoft.com/en-us/blog/refine-your-data-easily-with-updated-column-filtering-and-quick-find-on-grids/ .

    Thanks and Best Regards

  • Marcel Maier Profile Picture
    60 on at

    That's a good feature but you are right, we were also pretty suprised when we noticed it. It's a big change and it's hard to keep track with new features like this in the release notes of Microsoft.

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