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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to make a specific option on a field default

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Posted on by 84

Hi All 

I have a field on a form called method /incoming communication channel  which in this case must  default to Email every time it is used .

I have created the data type of this field as an Multiselect option and filed type as simple. I could also  created this as an option set 

 The options I have are : Communication

                                      Email

                                      Instagram

                                       Letter

pastedimage1623675238384v1.png

What I would like is every time the actual form is opened it defaults to the Method =Email  how do I do this ?

By default on method it must be on Email ?

pastedimage1623675431217v2.png

                            

I have the same question (0)
  • rodzmaz81 Profile Picture
    84 on at

    I have just discovered that using the option set data type i can assign a default value

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi rodzmaz81,

    Yes, the option set field has ‘Default Value’ column to select one value you need as default value in the Field Setting dialog.

    pastedimage1623722012810v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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